Privacy Policy

At Miss Clean, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information, especially when you interact with us online, provide your contact details, or agree to receive text messages related to our services. Our goal is to make this easy to understand and transparent.

What Information We Collect

We collect only the information you provide to us, such as:

  • Name
  • Email address
  • Phone number
  • Appointment details


We collect this information so we can provide you with professional residential cleaning services and communicate with you effectively.

How We Use Your Personal Information

We use your information to:

  • Confirm and manage your cleaning appointments
  • Send schedule reminders and updates
  • Provide payment links and receipts
  • Ask for service feedback
  • Share occasional offers and updates


This communication helps make your experience with our services smooth and timely.

SMS Communication (Text Messages)

If you agree to receive text messages from Miss Clean:

📱 You may receive messages related to your appointments and service updates
📱 You may receive occasional promotional messages (up to 2 per month)
📱 Message frequency depends on your activity and preferences

If at any time you want to stop receiving SMS, simply reply “STOP” to any text message, and we’ll respect your choice. If you need help, reply “HELP” or contact us directly. 

Message & Data Rates

Message and data rates may apply based on your mobile plan. Miss Clean is not responsible for charges your carrier may apply. 

How We Protect Your Information

We respect your privacy and do not share, sell, or rent your personal information to third parties for marketing purposes. Your information is used solely to communicate about your services with us. All data is stored securely and accessed only by authorized personnel. 

Updates to This Privacy Policy

We may update this policy from time to time. If we make material changes, we will post the updated version on this page along with the new effective date. 

Questions or Concerns?

If you have any questions about this Privacy Policy, your personal information, or how we protect your data, we’re happy to help:

📍 Email: contact@themissclean.com
📞 Phone: (857) 207-8894